Terms and Conditions

 

Terms and Conditions – Ski School (Group Lessons and Private Lessons)

Applies between Skimore Oslo Skiskole v/ TryvannWyller AS (org.nr. 996 599 507, Postboks 58 Slemdal, 0710 Oslo, and the customer (hereinafter “the Guest”).

1. Scope of Agreement

These terms apply to the purchase of ski courses and private lessons at Skimore Oslo Ski School in Skimore Oslo. The agreement is binding for both parties once the booking has been confirmed by the ski school and paid within the deadline.

 

2. Booking and Confirmation

  • The booking is personal and applies to the date and time stated in the confirmation.

  • The guest is responsible for ensuring that the booking is correct (participant name, course level, time, and contact information).

  • The booking becomes binding once payment has been received.

3. Payment

  • Courses and private lessons must always be paid in full before the start.

  • When booking online, payment is made by Visa or MasterCard (no surcharge).

  • For payments from abroad, the guest covers any fees. The amount must be paid in NOK.

4. Cancellation and Changes

  • Cancellations must be made in writing and confirmed by the ski school.

  • Changes/cancellations are subject to an administration fee of NOK 195.

  • Cancellation 2–1 weeks before the course start: 50% of the course fee is refunded (minus the fee).

  • Cancellation less than 1 week before the course start: no refund.

  • Courses that have already started are non-refundable.

  • In case of illness/injury documented by a doctor, 90% of the course fee will be refunded for the affected participant, regardless of timing.

5. Instructors and Course Delivery

  • The ski school reserves the right to change instructors if necessary.

  • If a course is cancelled due to instructor illness, an equivalent course will be offered during the same season. If this offer is not used, no refund will be provided.

6. Guest’s Responsibilities

  • The guest is responsible for bringing proper equipment and arriving on time at the specified place.

  • The guest must follow the instructor’s directions.

  • Reckless or unsafe behavior may result in termination of participation without refund.

  • The guest is responsible for providing correct health information at the time of booking if relevant to participation.

7. Limitation of Liability

  • The ski school is not liable for circumstances beyond reasonable control, including weather conditions, technical faults, or power outages.

  • The ski school is not liable for injuries resulting from the guest’s own actions contrary to instructions and/or violations of the ski resort’s safety rules.

  • The ski school is not responsible for items brought by the guest.

  • The ski school’s responsibility applies only within the stated lesson time.

8. Disputes and Governing Law

Any disputes should first be resolved amicably. If this is not possible, the matter may be brought before Oslo District Court. Norwegian law applies.